Accomplished consultant with 30+ years’ experience in enterprise-level systems and positioned to assist clients to unlock value in their business process, technology and information assets.
Through the client-side aspect of his career, he has assisted start-ups to develop systems to gain traction and disrupt the market, assisted mid-tier organisations to leverage systems to increase revenue and market share, and assisted large corporations to increase productivity and reduce costs by enabling cross-functional processes. Other experience includes systems standardisation and rationalisation post-M&A activities.
Gained working knowledge of operational technologies providing real-time visualisation and production monitoring, through to the information technology world of Enterprise Resource Planning systems that plan the required resources and assets, and beyond to the Business Intelligence and Analytics environment to monitor business performance and identify opportunities for improvement and reduction of risk.
Holds an MBA specialising in managing strategic information and strategic change, providing the framework to lead many large, complex delivery programmes which have successfully transformed operations.
Focus targeted asset intensive operations in the Natural Resources sector (mining, energy and power utilities) but has experience in financial services, transportation / logistics, and some involvement in local government projects.
Experience includes development of bespoke financial systems, implementation of packaged solutions (covering transact-to-report / recruit-to-retire / order-to-cash / procure-to-pay functions), and evaluation, selection, configuration and implementation of enterprise-level systems, including SAP.
Has also worked vendor-side for a number of specialist global software providers, and for a global Tier-1 management consulting firm as the business development lead for management consulting, systems integration, application management, and business process outsourcing capabilities.
Concentrates on facilitating strategy and using the process as the driver of tactical information needs, and the operational system functional requirements. Involvement over the years has covered the full suite of options from on-site server-based solutions to hosted, and more recently to cloud-based opportunities, with his key focus to enable the digital revolution.
Embarked on a career as an accountant, but has held positions as enterprise / solution architect, project / program lead, chief information officer, chief operating officer, numerous independent principal consulting roles, and various global sales roles.
Views business through a strategic lens but has an eye for detail, and through innovation and thought leadership, has developed strong relationships with customers.
Can provide assistance with a full systems lifecycle, including: –
• Systems strategy, architecture and business case development;
• Software vendor evaluation, selection and negotiation;
• Project planning and mobilisation;
• Solution development, configuration, integration and delivery;
• Training and change management; and
• Business handover and Service Level Agreement definition.
Paul Leonardi is the Duca Family Professor of Technology Management at UC Santa Barbara. He holds appointments in the Technology Management Program (TMP) and the Department of Communication. He is also the Investment Group of Santa Barbara Founding Director of the Master of Technology Management Program.
Dr. Leonardi’s research, teaching, and consulting focus on helping companies to create and share knowledge more effectively. He is interested in how implementing new technologies and harnessing the power of informal social networks can help companies take advantage of their knowledge assets to create innovative products and services.
He has authored dozens of articles that have appeared in top journals across the fields of management, organization studies, communication studies, and information systems research. He is also the author of three books on innovation and organizational change. He has won major awards for his research from the Academy of Management, the American Sociological Association, the Alfred P. Sloan Foundation, the Association for Information Systems, the International Communication Association, the National Communication Association, and the National Science Foundation.
Over the past decade, he has consulted with for-profit and non-profit organizations about how to improve communication between departments, how to use social technologies to improve internal knowledge sharing, how to structure global product development operations, and how to manage the human aspects of new technology implementation.
Before coming to UCSB, Dr. Leonardi worked at Northwestern University on the faculties of the School of Communication, the McCormick School of Engineering, and the Kellogg School of Management. He received his Ph.D. in Management Science and Engineering from the Center for Work, Technology, and Organization at Stanford University.